AFFINITY DIAGRAM Identify possible problem that is general Identify what need to be improved (reason for improvement) Analyze current process problem Gather and collect data Identify all possible causes that involve general problem and customer based problem Identification of possible solutions BRAINSTORMING Identify possible problem that is general Identify what need to be improved (reason for improvement) Define objectives of project Determine when to collect the data Identify all possible causes that involve general problem and customer based problem CAUSE AND EFFECT DIAGRAM Identify possible problem that is general Analyze current process problem Identify all possible causes that involve general problem and customer based problem Identification of possible solutions CHECK SHEET Identify what need to be improved (reason for improvement) Analyze current process problem Determine how to collect the data Gather and collect data Identification of possible solutions Verification of solution by performing pilot testing CONTROL CHART Identify possible problem that is related to manufacturing process Analyze current process problem Measure current process Identification of possible solutions Verification of solution by performing pilot testing Measure the effectiveness of solution CONTROL PLAN Keep improvement on-going (plan for future) CORRECTIVE ACTION PLAN Develop final report and corrective action plan CRITICAL TO QUALITY (CTQ) Identify what need to be improved (reason for improvement) DESCRIPTIVE STATISTICS Analyze the data Measure the effectiveness of solution DESIGN OF EXPERIMENT (DOE) Determine how to collect the data FAILURE MODE EFFECT ANALYSIS (FMEA) Verification and validation of possible causes Identification of possible solutions Verification of solution by performing pilot testing FAULT TREE ANALYSIS (FTA) Identification of possible solutions FLOW CHART Identification of possible problems that involving manufacturing process Analyze current process problem GAGE R&R Determine how to collect the data Gather and collect data HISTOGRAM Develop plan of action Analyze current process problem Verification and validation of possible causes Determination of root causes Verification of solution by performing pilot testing INFERENTIAL STATISTICS Analyze the data that being collect Measure the effectiveness of solution Keep improvement on-going (plan for future) INTANGIBLE IMPACT The impact that being gain after completion of the project. The impact can be: Improving communication skills Learning how to be a responsible leader and good follower Improving and enhance soft skills ETC LEAN MANUFACTURING Identification of possible problem involving manufacturing process Determine how to collect the data Identify all possible causes that involve manufacturing process MATRIX DIAGRAM Identify what need to be improved (reason for improvement) Establish project charter Identification of possible solutions Standardization of solution OBSERVATION Determine location of problem PARETO CHART Select the most significant problem Identify what need to be improved (reason for improvement) Analyze current process problem Verification and validation of possible causes Determination of root causes Identification of possible solutions Verification of solution by performing pilot testing PRIORITIZATION MATRIX Focusing in selecting problems that will bring significant impact towards organization Compare choices relative to criteria Sort items into order of importance PROCESS CAPABILITY EVALUATION Identification of possible problems involving manufacturing process Measure current process Identification of possible solutions Verification of solution by performing pilot testing Measure the effectiveness of solution PROCESS DECISION PROGRAM CHART (PDPC) Identification of possible solutions QUALITY FUNCTION DEPLOYMENT (QFD) Identification of possible problems involving manufacturing process Decide what to attack Identification of possible solutions RELATION DIAGRAM Determination of root causes Identification of possible solutions Measure the effectiveness of solution REPORT Write up a final report of the project The report shall contain all the process that being performed when doing the project Suggestion for improvement also can be inserted in the report SCATTER PLOT Identify what need to be improved (reason for improvement) Analyze current process problem Analyze current process problem Identification of possible solutions SIPOC Diagram Scoping down the project that not being known Documenting process from start to end Identify what need to be focused on SIX THINKING HATS Define project benefits TAGUCHI METHOD Determine how to collect the data Verification of solution by performing pilot testing TANGIBLE IMPACT It is what company or organization got after the improvement is success and problem is solved Result got from improvement that give significant impact towards company goal and achievement in term of cost, profit and effectiveness For example, the production of toys increase from 1000 to 5000 a day after the new solution is being implementd through the improvement TREE DIAGRAM Identify all possible solutions Maps out all the solution that can solve the problem VALUE STREAM MAPPING (VSM) Identification of possible problems involving manufacturing process Identify all possible causes involving manufacturing process VOICE OF CUSTOMER (VOC) Identification of possible problems that involving customer Identify the problem by customer feedback, customer requirement and company mission Identify what need to be improved (reason for improvement) Define target and who involved WHY-WHY ANALYSIS Determination of root causes By asking WHY for numerous time, the real root causes that leading to the occurence problem can be identified and determined Keep asking WHY until get the satisfied answer and until no WHY appear after that 5 W Can be used when making problem statement Acronym for What, When, Who, Where and Why By using 5 W, all the criteria of the problem can be known easily And, that will ease the process to solve problem or making improvement
TOOLS AND TECHNIQUES